Privacy Policy

Depending on how you interact with the site, we may collect the following categories of information:

• Contact information such as your name, email address, phone number, mailing address, city, community, or organization location.
• Form submission details such as your message, inquiry topic, volunteer interests, partnership information, donation preferences, health fair registration details, and any additional notes you provide.
• Donation-related information such as donation amount, giving frequency, designation, donor name, anonymous preference, and contact details submitted through our donation form.
• Health and service preferences where you voluntarily provide them through registration forms, including requested services, attendance preferences, and accessibility or support needs.
• Administrative and session data used to protect the website administration area and maintain secure admin access.
• Technical information that may be collected automatically by our hosting platform or website infrastructure, such as basic request and server logs.

• When you complete a contact, volunteer, partnership, donation, or event registration form.
• When you communicate with us by email or through our website.
• When an administrator logs in to manage website content.
• When basic technical data is generated through normal website operation and hosting.

We use personal information to:

• Respond to contact requests, questions, and ministry inquiries.
• Review volunteer, partnership, donation, and event registration submissions.
• Communicate with you about your request, application, donation, or registration.
• Send confirmation or acknowledgement emails after forms are submitted.
• Notify our team when new submissions are received.
• Coordinate ministry programs, events, outreach, and follow-up.
• Maintain internal records for administration, reporting, and operational purposes.
• Protect the website, forms, and admin panel from misuse, spam, or unauthorized access.

When you submit a donation form, we collect the information you provide so that we can record your donation request, communicate with you, and coordinate the next step in the giving process.

Donation form submissions on this website may include your donor details, amount, frequency, and gift designation. We do not state on this website that full card payment data is stored in our database. Where payment processing is completed through a third-party payment service, that service's privacy policy and terms will also apply.

If you submit a form through this website, we may send:

• An internal notification email to the JMOM admin or designated team contact.
• An acknowledgement or confirmation email to the email address you provide.

These emails are used for operational communication related to your submission and are not intended to enroll you automatically in unrelated marketing communications.

We do not sell your personal information. We may share information only when reasonably necessary, including with:

• Service providers that help us operate the website, forms, email delivery, hosting, or donation workflow.
• Authorized ministry personnel, staff, or volunteers who need access to process a request or provide follow-up.
• Professional advisers or legal authorities where required by law, regulation, court order, or to protect rights and safety.
• A successor organization in the event of restructuring, merger, or transfer of operations, subject to lawful handling of personal data.

Our website may rely on third-party providers for services such as:

• Website hosting and infrastructure.
• Email delivery and acknowledgement messages.
• Donation coordination or payment processing providers.
• Embedded content, media, or external links if added to the site.

These providers may process information on our behalf according to their own privacy terms and applicable data protection obligations.

This website may use technical cookies or similar mechanisms that are necessary for site operation, including secure access to the admin area. We may also use anti-spam fields and form validation measures to reduce abuse and protect the integrity of submissions.

We retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain ministry records, comply with legal obligations, resolve disputes, and enforce our policies.

Retention periods may vary depending on the type of submission, such as contact inquiries, volunteer applications, partnership inquiries, donation records, or event registrations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you, or to request that we limit certain uses of your information.

To make a privacy-related request, please contact us using the details listed below. We may need to verify your identity before processing certain requests.

We do not knowingly collect personal information from children in violation of applicable law. Where a program, outreach, or event may involve minors, submissions should be made by a parent, guardian, or otherwise authorized adult unless clearly stated otherwise.

If you access this website from outside Jamaica, please note that your information may be processed and stored in locations where our service providers or infrastructure operate, subject to applicable safeguards and legal requirements.

We may update this Privacy Policy from time to time to reflect operational, legal, or website changes. When updates are made, we will post the revised version on this page and update the effective date where appropriate.

If you have questions about this Privacy Policy or how your information is handled, please contact JMOM through our contact page or by email at info@jmom.org.